The Loyalty Loop

3 Ways to Create an Amazing Customer Experience (And 2 of the worst pieces of CX advice.)

What if you attached an emoji to every interaction you have with your clients and customers?

The Emoji Average would sum up your customer experience.

Is it a 😀 ? An 😊 ? Or, maybe an 😕 ?

A couple of weeks ago, I had a customer experience that looked like this:

🙂  🤨  😡   🤬  🤯   😫

The truth is, it could have looked like this:

🤩

So, this week on The Loyalty Loop, we're going to dispel the two most common pieces of customer service advice. Instead, you'll learn the three things anyone - even you - can start doing today to craft a better experience right now.

(Oh, and we'll bake some cookies.)

I'll show you how easy it is to create a 🤩  experience.

Let's Build A Team of Experts

Not sure what the Team of Experts is? Watch last week's Loyalty Loop to find out how one company increased its share price by 2.4 X using this simple strategy.

https://youtu.be/lSNk0GTdMZM

Keep Watching...

Customer Experience | What Is An Experience?

What is a customer experience?

Do Ads Really Work? (Part 4) What Happens When Your CEO Hates Ads!

Want to know which Fortune 100 CEO hates ads, and what happens when you double your ad budget?

How to Land Your Dream Job Without a Resume (The Persistence Principle)

I despise resumes. Resumes don't spotlight our potential; they highlight our past. Resumes haven't always been that way.

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