The Loyalty Loop

3 Ways to Create an Amazing Customer Experience (And 2 of the worst pieces of CX advice.)

What if you attached an emoji to every interaction you have with your clients and customers?

The Emoji Average would sum up your customer experience.

Is it a 😀 ? An 😊 ? Or, maybe an 😕 ?

A couple of weeks ago, I had a customer experience that looked like this:

🙂  🤨  😡   🤬  🤯   😫

The truth is, it could have looked like this:

🤩

So, this week on The Loyalty Loop, we're going to dispel the two most common pieces of customer service advice. Instead, you'll learn the three things anyone - even you - can start doing today to craft a better experience right now.

(Oh, and we'll bake some cookies.)

I'll show you how easy it is to create a 🤩  experience.

Let's Build A Team of Experts

Not sure what the Team of Experts is? Watch last week's Loyalty Loop to find out how one company increased its share price by 2.4 X using this simple strategy.

https://youtu.be/lSNk0GTdMZM

Keep Watching...

The Content Marketing Formula That Empowers You to Sell ALMOST Anything…. 3 Simple Ideas!

This week on The Loyalty Loop, I'll introduce you to a content creator who's followed a simple formula to content marketing success.

The One Thing Missing from Your About Us Page (And what can happen when you add it!)

There's one thing missing from your "About Us" page.

The 4-Audience Approach to Launching a New Product or Service! - The Social Momentum Experiment

This week on the Loyalty Loop, I'll introduce you to a new launch method. One that builds consistent growth in interest instead of feeding our addiction to those campaign spikes. It's a strategy I'm trying with my latest book launch.

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A Conference Standout

"We heard from so many attendees that Andrew's presentation was the highlight of the conference, and Drewdini’s song was so fun—a great addition to the morning!"

Jennifer Roush

Vice President of Operations

Standout Moment of the Conference!

"Andrew's presentation on 'The Loyalty Loop' was exceptional! His engaging and humorous delivery, combined with profoundly relevant insights, left a lasting impact. It was a standout moment of our conference."

Judy Moreland

SVP/Director of Client Support & Training

It was like the clouds parted!

"Prior to Andrew's presentation, I spent most meetings asking, ""why is this taking so long?"" and ""why this way?!"" Then I attended Andrew's Cube of Creativity presentation, and holy crap! The clouds parted, and I heard angels singing. Andrew's keynote was immediately helpful, engaging, easy to grasp and applicable to different people with different functions and responsibilities. Thank you!"

Jen Brock

Associate Vice President for Marketing and Communications

Andrew Davis is the Real Deal!

"I haven’t talked to a person yet that didn’t love Andrew's presentation. He was a big hit, as expected! We especially appreciate all of the time he spent with our attendees. Andrew Davis is the real deal!"

Kelley Shannon

SVP, Marketing and Customer Engagement

Our audience was riveted...

"With his Cube of Creativity keynote, Andrew managed to combine MBA level insights, Broadway quality theatrics, and current day business issues into a thought-provoking, entertaining presentation. Our audience was riveted and his content was stuff of legends by the end of the conference. I've seen impressive keynote ratings before, but our discerning audience's reviews of Andrew were off the charts!"

Drew McLellan

CEO

"Andrew is a PHENOMENAL speaker!

"Andrew is a PHENOMENAL speaker! His session may honestly be the best I've ever attended. He keeps the audience engaged with the perfect blend of knowledge and showmanship. Even our backstage folks went out of their way to say how kind and professional he is."

Francesca McLin

Director of Content Strategy

See Andrew Live & In-Person

See all of Andrew’s Appearances
Dec
3

Savannah, GA

Inaugural conference for ITI Digital clients and users.

Dec
4

Dallas, TX

Sharpen your marketing skill set through our workshops and sessions, that address tactical, practical and strategic ideas from the best marketing talent in the country!

Jan
8

Philadelphia, PA

Penn Medicine quarterly marketing meeting.

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