The Loyalty Loop

3 Chatbot Marketing strategies You Can Use to Build Better Prospect Relationships and Insight

Chatbots have the power to help you grow faster and sell more.

They can transform your marketing messages.

They can even reveal the inspiration behind your buyer's journey.

I know this because a 58-year-old chatbot proves it's possible.

(Yes, a chatbot invented in 1966.)

There's one big problem: we hate chatbots.

"I loathe chatbots," says content marketer Andi Robinson. "They're all just super frustrating," she says in response to one of my Instagram posts.

Andi isn't alone.

86% of consumers prefer to interact with a human, according to a survey of 1,000 US Consumers.

We use adjectives like "maddening, impersonal, irrelevant, useless, and superficial" to describe our "AI" experiences.

I have tried to uncover precisely why we feel this way for two years. (Remember Chatbot Theater?)

Then, last week, I encountered the most obnoxious chatbot ever, and in two bloops, I realized why we hate chatbots. (A bloop is the annoying sound a chatbot makes when attempt to grab your attention.)

The B2B Comedy-o-meter

Our chatbots are infuriating because all they do is mansplain.

No one likes a mansplainer.

Oh, and I'll show you the mansplaining chatbot that led to this revelation.

Keep Watching...

3 Simple Ways to Find Great, Innovative, Ideas for Your Business

On this week's #LoyaltyLoop, I'll show you how one company stepped way outside its comfort zone and generated $20 MM in revenue.

3 Ingredients to Make Your Boring B2B Videos More Memorable - A Case Study

I decided to watch hundreds of McGuire's videos to try and understand precisely why they're so memorable. Sure, they use humor. But I also uncovered three key components that make the humor work. SECRET CODE: Humor Effect

How to Handwrite 12,000 Thank You Cards a Year (and How Much Time it Actually Takes.)

This week's Loyalty Loop is inspired by a CEO who writes 12,000 handwritten notes every year. How long does that take? Is there a more efficient way? What about your pathetic penmanship? I'll answer all those questions and introduce you to the one person who may believe in the power of the handwritten note more than me.

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First Last
Title
Company Name

Buzzing with Energy and Fun

"We absolutely loved having Andrew. Soooo many people enjoyed the session and everybody is still buzzing. Great energy, insight, and fun—the team felt challenged, inspired, and motivated in all the right ways."

Tanya Andreadis

Chief Marketing, Communications & Digital Officer

University of Miami

Exactly What We Hoped For

"Fantastic energy, phenomenal tailoring, and the most creative effort I’ve ever seen from an external speaker. Andrew made the talk feel so personal to the brand... we loved it!"

Devon Valenti

Segment Vice President, Marketing - Transportation & Logistics

Trimble Transportation

Incredible Energy

Andrew brought incredible energy to the room, challenged our thinking, and kept everyone engaged with his humor. He struck the perfect balance between inspiration and practical insight, leaving the group with ideas they could immediately put into action. His session made a lasting impact on everyone in the room.

Stasha Johnston

Senior Vice President Marketing

MONIN Americas

Highest Speaker Score of the Year

"Awesome, lively, and informative presentation and workshop. Andrew received the highest score of the year!"

Alyssa Rhoads

Executive Director

CEO Council of Tampa Bay

All Everyone Was Talking About!

"All anyone was talking about was Andrew's session! He did an amazing job and really brought it. His preparation and understanding of our industry made the talk very effective. Our clients really appreciated it!"

Philip Dolan

Chief Marketing Officer

CINC Systems

A Conference Standout

"We heard from so many attendees that Andrew's presentation was the highlight of the conference, and Drewdini’s song was so fun—a great addition to the morning!"

Jennifer Roush

Vice President of Operations

Texas Travel Alliance

See Andrew Live & In-Person

See all of Andrew’s Appearances
May
31

New Orleans, LA

Annual Conference for the Cit and Regional Magazine Association.

Jun
3

Austin, TX

The annual conference of the Texas Association of Municipal Information Officers (TAMIO)

Jun
5

Cabo San Lucas, Mexico

WSI is a global network of digital marketing and AI-focused consultants operating in over 80 countries. This annual convention brings together franchise owners, agency leaders, and digital growth advisors from across our international network.

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