The Caribbean Customer Experience Summit
With Andrew Davis

Sacha and Chelsea,
It was such a joy learning all about EXCO and the last three Customer Experience Summits! You've certainly invited some great speakers to be part of the event in the past and I'm so honored to be entrusted with your audience for 2024!
I've spent some time drafting a session description for the Keynote and the Interactive session around The Loyalty Loop. I think it's going to be such fun and provide a new way of thinking for the entire audience.
You'll find the session descriptions, some revised fee information, and an overivew of the experience we've provided for event organizers over the last ten years.
Please let us know if you have any questions.
Thank you!
Andrew Davis
(617)290-0480

Keynote Session
The Caribbean Customer Experience Summit

The Loyalty Loop
How small content adds up to big business.
We spend a lot of time telling our clients how different we are. But conduct an online search for the products we sell and the services we provide, and you'll quickly find that you and your competitors all sound the same.
It's time we stop telling people we're different. Start showing them you're different.
It turns out one of the most effective ways to grow our business isn't filling a funnel with low-quality leads. Instead, treat your loyal clients and prospects as your most valuable asset. It's time to exploit your loyalty loop.
The loyalty loop leverages your existing clients to drive a steady stream of highly valuable, high-margin, new business.
In this exhilarating, hour-long session, best-selling author and marketing guru Andrew Davis will help you harness the power of the new B2B buying experience.
You'll learn how to build anticipation so your prospects can't wait to get on the phone. You'll discover how to maximize the honeymoon period to get better testimonials. You'll even see how one company leveraged small teams to build big loyalty. And, you'll walk away with one super-secret question that will transform your experience.
Whether you're interested in increasing demand or increasing awareness for the products and services you sell, the Loyalty Loop is designed to build a powerful engine that never sleeps. You'll leave inspired to re-think the way you win over new clients and transform the way you service the ones you already own.
Are you ready to embrace the Loyalty Loop?

The Loyalty Loop: UNplugged
Turn our next customer into a client for life.
Now that you've learned all about the power of the Loyalty Loop in the first session, it's time to put it into practice!
In this interactive, fun, and productive workshop, keynote speaker and bestselling author Andrew Davis will work with you to take the first steps in transforming your Loyalty Loop experience.
With nothing but a dry-erase board and a few marketers, we'll tackle the most significant customer experience challenges facing you and your team - no matter what you sell.
You'll walk away with the nine-step process designed to transform your next customer into a client for life.


Promotion & Preparation
I'm all about filling minds and getting your attendees pumped up and ready for the event. Whether it's an awesome video or a captivating podcast interview, I've got you covered in the excitement department.
That's not all! A remarkable keynote requires some serious prep work. That means I take the time to understand your audience inside out and customize the presentation to make a real impact.

During The Event
I believe in maximizing the value I bring to your event.
Whenever possible, I stay for the entire day. This allows attendees to engage with me, seek answers to their questions, and gain more from their experience.
I'm available for activities like book signings, breakout sessions, cocktail hour mingling, panel participation, VIP lunches, or office hours. I'm flexible and eager to collaborate.
Let's brainstorm together on how we can make your event unforgettable.

Post-Event Support
Our goal is to streamline your post-event process, making it enjoyable and impactful. Within 24 hours of the event conclusion, we deliver: a shareable presentation deck for attendees; a concise motivational video for post-event inspiration; a podcast or blog post interview recapping the event; and an optional follow-up virtual session to reinforce key insights.
Our commitment is to ensure that the event's value extends well beyond the closing remarks.

Our Fee Includes Everything
- One 45-Minute Virtual Keynote
- One 45-Minute In-Person Keynote
- One 45-Minute UN:Plugged Session
- One 60-Minute Live (Pre-Event) Virtual Event
- One 3-Minute Custom Promo Video
- Roundtrip Airfare
- Hotel Accommodations
- Ground Transportation
- 150 Copies of Brandscaping
$15,000
Next Steps:
The Caribbean Customer Experience Summit
We've got October 23, 2024 on hold for The Caribbean Customer Experience Summit. Let us know if you'd like to chat through anything or brainstorm additional ideas to make the experience a success. As soon as you're ready, Elizabeth, will draft a speaker agreement for your review.
This is going to be such fun! Thanks again for reaching out.
Andrew Davis
(617)290-0480

