July 18 or 19, 2025 /// Montreal, QB

Frontiers in Service

With Andrew Davis

A QUICK NOTE

Paul, Yany, & Clay,

Paul, chatting with you on Wednesday about the 2025 Frontiers in Service was so interesting. The event sounds very unique and exciting compared to many of the industry audiences I normally speak too. I'm so thrilled to be entrusted with your audience of peers.

I spent some time today crafting a session descriptions for both of speeches we discussed: the Loyalty Loop and Digital Doppelgänger(s). You'll find both of those below. I'm excited to collaborate on crafting a truly insightful event!

You'll also find an overview of the event experiences we've created for over 250,000 attendees in the last decade. You'll find my fee information at the end of this document.

I look forward to making next year's event memorable, inspiring, and action-packed!

This is going to be great!

Andrew Davis
(617)290-0480

A Video For You From Drewdini

Drewdini, Andrew's AI-powered creative collaborator, created a little custom video for you and the team. (Everything you see and hear is created by AI.)

Keynote Session

Frontiers in Service

PLENARY SESSION OPTION ONE

Digital Doppelgänger(s)

How savvy teams are augmenting their unique talents using the magic of AI.

Artificial Intelligence feels like magic.

Draft a smart prompt, and presto! ChatGPT assists in synthesizing complex service research, crafting polished journal submissions, and even designing strategies for marketing experiments. With tools like Anthropic's Claude, researchers can refine intricate customer models, analyze patterns in service ecosystems, or respond to complex data inquiries with speed and precision.

But most AI-generated research papers, strategies, and content are generic at best—and nonsense at worst.

That is—until you start building your Digital Doppelgänger.

Your Digital Doppelgänger is your AI-powered creative collaborator. Your virtual twin.

They're your brainstorming partner, data analysis assistant, and academic writing confidant.

In this exhilarating 45-minute session, Andrew Davis (and his own Digital Doppelgänger) will show you how to build an AI-powered collaborator tailored to augment your specific expertise in service research. He’ll walk you through the four-step iterative process one marketer used to augment their unique  style, reclaiming 39 valuable working hours. You’ll also witness how AI can inadvertently destroy trust and discover the one principle you need to safeguard against it.

Most importantly, Andrew will demonstrate why AI has the potential to make you more valuable than ever in the service research field.

So, are you ready to create your first Digital Doppelgänger?

PLENARY SESSION OPTION TWO

The Loyalty Loop

How small changes in the service journey add up to big business.

We spend a lot of time telling clients, colleagues, and stakeholders how innovative or distinct our services are. But conduct a search for any of our offerings, and it becomes clear: we all sound the same. It’s time to stop telling people we’re different—and start showing them.

It turns out, one of the most effective ways to drive meaningful impact isn’t by filling funnels with low-quality leads or creating elaborate sales campaigns. Instead, it’s by leveraging our most valuable asset: our existing clients. Enter the Loyalty Loop—a strategy designed to harness the power of service excellence to drive a steady stream of high-value, high-margin opportunities.

The Loyalty Loop capitalizes on key moments in the customer journey—moments that build anticipation, spark inspiration, and amplify trust. By rethinking how we serve and delight existing customers, we unlock a ripple effect of new demand, sustained loyalty, and organic growth.

In this dynamic, hour-long keynote, bestselling author and marketing expert Andrew Davis will share actionable strategies to turn service moments into business momentum. You’ll learn how to leverage psychological triggers in the service journey, master the honeymoon period to solidify trust, and create memorable experiences that inspire referrals and retention. Whether your goal is to boost demand, enhance awareness, or amplify the lifetime value of a customer, the Loyalty Loop offers a research-backed framework for sustainable growth.

You’ll leave inspired to rethink how service quality drives value—not just for your customers, but for the entire service ecosystem.

Are you ready to embrace the Loyalty Loop and transform the way you think about customer relationships?

Andrew Davis's Audience Laughting

Real Human Tweets

Audience's Love Drew Davis

Inspiring and Fresh Ideas!

“Our audience said Andrew was wonderful—engaging, super entertaining, and packed with fresh ideas. One of the best speakers of the whole event!”

Deborah Burns

|

Executive Director

A Conference Standout

"We heard from so many attendees that Andrew's presentation was the highlight of the conference, and Drewdini’s song was so fun—a great addition to the morning!"

Jennifer Roush

|

Vice President of Operations

Informative & Fun!

"Andrew's talk was not only informative but also very entertaining. I will recommend him to everyone and hope we get to work together again."

Kenley Early

|

Marketing Director

Keynote Speaker Andrew Davis and The Loyalty Loop Car buying Journey

Promotion & Preparation

I'm all about filling minds and getting your attendees pumped up and ready for the event. Whether it's an awesome video or a captivating podcast interview, I've got you covered in the excitement department.

That's not all! A remarkable keynote requires some serious prep work. That means I take the time to understand your audience inside out and customize the presentation to make a real impact.

During The Event

I believe in maximizing the value I bring to your event.

Whenever possible, I stay for the entire day. This allows attendees to engage with me, seek answers to their questions, and gain more from their experience.

I'm available for activities like book signings, breakout sessions, cocktail hour mingling, panel participation, VIP lunches, or office hours. I'm flexible and eager to collaborate.

Let's brainstorm together on how we can make your event unforgettable.

Andrew Davis being interviewed

Post-Event Support

Our goal is to streamline your post-event process, making it enjoyable and impactful. Within 24 hours of the event conclusion, we deliver: a shareable presentation deck for attendees; a concise motivational video for post-event inspiration; a podcast or blog post interview recapping the event; and an optional follow-up virtual session to reinforce key insights.

Our commitment is to ensure that the event's value extends well beyond the closing remarks.

Andrew Davis speaking in Poland

Our Fee Includes Everything

  • One 45-Minute Virtual Keynote
  • One 45-Minute In-Person Keynote
  • One 45-Minute In-Person Panel Discussion
  • One 45-Minute UN:Plugged Session
  • One 60-Minute Live (Pre-Event) Virtual Event
  • One 3-Minute Custom Promo Video
  • Roundtrip Airfare
  • Hotel Accommodations
  • Ground Transportation
  • 150 Signed Copies of Brandscaping
TOTAL FEE

$17,000.00

Next Steps:

Frontiers in Service

I have put July 18th and 19th 2025 on hold for you and the Frontiers in Service team. Please let me know if you have any questions at all. Elizabeth and I are happy to help and can send along a speaker agreement for you to review when you're ready.

Looking forward to this!

Andrew Davis
617)290-0480

Best-selling Author Andrew Davis with his books Brandscaping & Town INC